TrainerAdmin

Terms of Service

Effective Date: November 13, 2025 • Last Updated: November 13, 2025

1. Acceptance of Terms

By creating an account, using the Service, or accessing any content provided by TrainerAdmin, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use our Service.

2. Eligibility

The Service is available only to users aged 16 and older. By using TrainerAdmin, you represent that you meet this age requirement. If you are between 16 and 18 years old, you must have permission from a parent or guardian.

3. Account Registration and User Roles

TrainerAdmin offers different account types with distinct features and permissions:

  • Trainers: Create accounts to manage clients, workout plans, scheduling, and receive payments via Stripe Connect.
  • Clients: Receive invitation emails from Trainers to create accounts and access personalized training programs.
  • Gym Owners: Manage multiple trainers, set facility-wide branding, and oversee gym operations.
  • Administrators: Manage platform operations and user accounts.

You are responsible for maintaining the confidentiality of your login information and for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscriptions and Payments

Trainer Subscriptions:

  • Trainers must subscribe to access platform features. Subscription tiers include Free Trial, Starter, Pro, and Unlimited plans.
  • Each tier determines the maximum number of clients a Trainer may manage and access to premium features like white-label branding.
  • All subscription payments are processed securely through Stripe and are non-refundable.
  • Subscriptions automatically renew unless canceled before the next billing cycle.
  • Trainers must complete Stripe Connect onboarding to receive payments from clients for training sessions.

Client Payments:

  • Clients pay Trainers directly for training sessions through the platform using Stripe.
  • TrainerAdmin facilitates payment processing but is not party to the financial relationship between Trainers and Clients.
  • Payment disputes must be resolved between Trainers and Clients.

TrainerAdmin is not responsible for issues arising from Stripe's payment processing or disputes between Trainers and Clients.

5. User Conduct

Users agree not to:

  • Use the Service for any illegal or unauthorized purpose.
  • Harass, abuse, or harm other users.
  • Share false or misleading information.
  • Attempt to access accounts or data not belonging to them.

TrainerAdmin reserves the right to remove or suspend any user who violates these rules.

6. Platform Features and Services

TrainerAdmin provides the following features and services:

  • Client Management: Trainers can invite, manage, and track their client roster.
  • Workout Plans: Create, assign, and manage customized workout plans with exercises, sets, reps, and rest periods.
  • Progress Tracking: Monitor client fitness metrics, workout completion, and progress over time.
  • Session Booking: Trainers can set availability time slots and clients can book training sessions.
  • Messaging: Real-time communication platform between Trainers and Clients.
  • White-Label Branding: Premium subscribers can customize logos, brand names, and color schemes.
  • Analytics Dashboard: View performance metrics, client engagement, and business insights.
  • Profile Management: Upload profile pictures and manage account settings.
  • Notification Preferences: Configure email notifications for bookings, messages, and platform updates.

Features and availability may vary based on subscription tier. TrainerAdmin reserves the right to modify, suspend, or discontinue any feature at any time with or without notice.

7. User-Generated Content and Data

  • Users retain ownership of content they create, including workout plans, progress notes, and messages.
  • By using the Service, you grant TrainerAdmin a license to store, display, and process your content to provide the Service.
  • You are responsible for the accuracy, legality, and appropriateness of all content you upload or share.
  • TrainerAdmin reserves the right to remove content that violates these Terms or applicable laws.
  • TrainerAdmin is not responsible for any loss of data due to technical issues, account termination, or user error. Users should maintain backups of important information.

8. Trainer and Client Communications

  • TrainerAdmin provides a communication and training management platform between Trainers and Clients.
  • TrainerAdmin is not responsible for any actions, advice, training plans, or communications between Trainers and Clients.
  • Trainers are solely responsible for the professional quality, safety, and appropriateness of their training programs and advice.
  • Users are solely responsible for the accuracy and appropriateness of their messages and shared content.

9. Health and Fitness Disclaimer

TrainerAdmin does not provide medical, nutritional, or fitness advice. All information, workout plans, and training advice shared through the Service is user-generated and should not replace professional medical consultation. Users should consult with healthcare providers before beginning any fitness program. TrainerAdmin is not liable for any injuries, health issues, or adverse outcomes resulting from use of the Service or following advice from Trainers on the platform.

10. Intellectual Property

All content, software, and branding on the Service — including the TrainerAdmin name, logo, and user interface — are the exclusive property of TrainerAdmin or its licensors. Users may not copy, distribute, modify, reverse-engineer, or create derivative works of any part of the Service without written permission. User-generated content (workout plans, messages, progress notes) remains the property of users but may be displayed and processed by TrainerAdmin to provide the Service. Trainers using white-label branding features retain ownership of their custom logos and brand assets.

11. Termination

We may suspend or terminate any account at any time for violating these Terms, engaging in harmful activity, or failure to pay subscription fees. Upon termination, access to the Service and all associated data will be revoked. Users may cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing period, and no refunds will be issued for partial periods. Users should export any important data before canceling or deleting their account.

12. Limitation of Liability

To the maximum extent permitted by law, TrainerAdmin shall not be liable for:

  • Any loss or damage caused by reliance on user-generated content, workout plans, or training advice;
  • Any disputes, injuries, health issues, or outcomes between Trainers and Clients;
  • Any service interruptions, data loss, unauthorized access, or security breaches;
  • Any issues with payment processing through Stripe or disputes over payments between users;
  • Any indirect, incidental, consequential, or punitive damages arising from use of the Service.

TrainerAdmin's total liability shall not exceed the total subscription fees paid by you in the six months immediately preceding the claim. Some jurisdictions do not allow limitation of liability for personal injury or certain damages, so these limitations may not apply to you.

13. Gym Owner Relationships

Trainers may be linked to Gym Owners through referral codes. When linked, Gym Owners may set facility-wide branding that cascades to their trainers and clients. Gym Owners can view aggregate facility scheduling but do not have access to individual trainer-client workout plans or messages. The relationship between Trainers and Gym Owners is independent, and TrainerAdmin is not responsible for disputes between these parties.

14. Changes to These Terms

We may update these Terms periodically to reflect changes in our Service, legal requirements, or business practices. When material changes are made, we will notify users via email or through a prominent notice on the Service. The "Last Updated" date at the top of this page will be revised. Continued use of the Service after any updates constitutes acceptance of the new Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United States and the state of Delaware, without regard to its conflict of law principles. Any disputes arising from these Terms or use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

16. Contact

For questions about these Terms, please contact us at: support@traineradmin.com.